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Introduction

At Designerdesigner, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our handmade accessories business through our website designerdesigner.world or our Parnell workshop.

Information We Collect

We may collect the following types of information related to our handmade accessories services:

  • Personal identification information (name, email address, phone number)
  • Shipping and billing addresses for accessory orders
  • Custom design preferences and measurements for bespoke pieces
  • Communication records regarding orders or consultations
  • Website usage data through cookies

How We Use Your Information

We use the information collected to:

  • Process and fulfill orders for handmade bracelets, earrings, necklaces, and other accessories
  • Create custom pieces according to your specifications
  • Communicate about your orders, inquiries, and consultations
  • Send updates about new accessory collections (with your consent)
  • Improve our website and artisan services
  • Comply with legal obligations

Data Protection

We implement appropriate security measures to protect your personal information. This includes secure storage of order details, custom design specifications, and payment information. Access to customer data is limited to authorized personnel only.

Advertising and Online Marketing

We may use online advertising services (such as Google Ads) to promote our handmade accessories. When we do, third parties may place and read cookies on your device, use web beacons, or collect information via IP addresses as a result of ad serving. This may include:

  • Conversion tracking to measure advertising effectiveness
  • Remarketing to show relevant ads to visitors who have previously viewed our website
  • Advertising cookies and similar technologies to deliver personalised advertising

These services are provided by third parties such as Google. For information on how Google uses data when you use our site or partner sites, see How Google uses data when you use our partners' sites or apps.

Overseas Data Transfers

Some of our service providers (such as payment processors, shipping companies, and advertising platforms) may process or store personal information overseas. When we disclose personal information outside New Zealand, we take steps to ensure that adequate safeguards are in place to protect your information in line with the New Zealand Privacy Act 2020 (Principle 12). Where required, we use agreements or other mechanisms that provide comparable protection to New Zealand privacy standards.

Information Sharing

We do not sell your personal information. We may share data with:

  • Shipping providers to deliver your accessory orders
  • Payment processors to complete transactions
  • Advertising and analytics partners when you have consented to cookies
  • Legal authorities when required by law

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications
  • Withdraw consent for data processing
  • Lodge a complaint with the Office of the Privacy Commissioner if you believe your privacy has been interfered with: www.privacy.org.nz

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records for handmade accessories may be kept for warranty and quality assurance purposes.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information, please see our Cookies Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.